Work Experience

 Information Technology AI/BI Team  

-Worked with Tableau and Power BI to make dashboards for monitoring critical server updates

-Made over 300 ECDs for use in nursing departments to aid in communication with patients and coworkers

-Assisted in Helpdesk calls with IT troubleshooting

-Made sytem quality dashboards to track efficency within healthcare system

May 2023-Present

Information Technology Intern

-Researched and used google access tokens to authenticate web servers  -Connected a Google Account and Facebook account together using MySQL workbench 

-Created a DB Management layer in Java to interact with a DB instance

Jan 2023-May 2023

Front Desk Agent & General Operative

-Assisted guests with billing services

-Advanced understanding of operating management systems

- Became proficient in FOSSE and Marriott Global Source

Jan 2022-May 2022 

Teaching Assistant for Introduction to Business Applications

-Evaluated information technology coursework related to Office 365

-Mentored and tutored a class of over 800 students on fundamentals of Information Systems 

-Proctored exam content relative to Office 365 

Jan 2023-May 2023

Front Desk Agent & General Operative

-Job included helping customers with billing, accounting and hospitality services.

-Implemented the migration to the new cloud based property management system from Opera V5 to Opera Cloud

Feb 2019-July 2022 

Front Desk Administrator

-Implemented the migration to the new cloud-based property management system for K1 system

-Created road map and helped campers with campsite issues

Feb 2019- July 2022